Suppose $H$ is a quasi-Hopf algebra with non-trivial evaluation $\alpha$. I cannot find any sources about grouplike elements in $H$. What I mean by "grouplike" is $$ \Delta(g) = g\otimes g \quad\text{and}\quad\epsilon(g)=1 .$$ Obviously in a Hopf algebra this would imply $S(g)=g^{-1}$, but in quasi-Hopf we only get $$ \alpha = S(g)\alpha g.$$
So, can we use some trick to deduce an answer to the question in the title, or is it in general only true for quasi-Hopf algebras with $\alpha =1$ (or invertible, ofc)?
(I tried cooking up a counterexample, but my qHA-Fu is still weak, and most examples are still terribly complicated to me)