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When I try to retrieve emails, I see the following messages in the Thunderbird status bar:

Checking Inbox for new messages

Downloading 1 of 68

Nothing to download

The problem is confined to one mail account on one computer - I can see and download the messages on other PCs, my phone, etc. If I use telnet on the problem PC, I can retrieve the messages that Thunderbird is not downloading.

Also, for other accounts on the same mail server accessed by the same instance of Thunderbird I can download all messages.

I'm using Thunderbird 38.2.0 on Windows 8.1, connecting with POP3.

I've re-installed Thunderbird. I have also tried deleting the popstate.dat file for this account, to no effect.

1 Answers1

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The problem I describe above has now gone away. This is because

a) I have moved my email server to a different computer

or

b) I reset my router

but I can't be sure which of these two was the cure (or indeed, if something else was responsible).

I'm posting this here for other people who might have the same problem, since I couldn't find any useful, relevant information anywhere else on the web.