Right after I installed windows 10 on a 1 year old Acer laptop that had windows 8.1 I got the following message on startup. The messages keep multiplying (shown in photo). I can't seem to find a specific solution for the error "bxblhl." Any help would be greatly appreciated.
Process Explorer showed this as the result when i put the crosshairs onto the error message:
I have no idea what AutoIt even is. Is there a way I can just remove it?
Based on your comments, simply uninstall AutoIt tool. Use standard uninstaller in Programs and Features control panel.
AutoIt is great helper tool, but cases were seen where macros hosted by AutoIt were actually malware. Therefore after uninstalling AutoIt, check your computer for malware/viruses and avoid possible sources of malware.
Removal: (incomplete, waiting for your feedback)
Create system restore point. This allows you to restore your system to time of restore point creation whenever you want.
Verify if you have AutoIt files located in C:\Program Files\AutoIt3. Let me know the result in comments. As next step, we'll have to
Let me know the status.
Run ProcessExplorer, use the crosshair from toolbar
and move it to the Error message. This will highlight the program which causes the error message. Now run Autoruns and disable the automatic start of the application.
Evidently the upgrade to Windows 10 has broken some product installed on the computer. I see here two questions : (1) Which product, and (2) Is it a legitimate product or a virus.
The second question is motivated by the fact that the message is produced by AutoIt which is not installed on your computer. However, entire products can be written using the scripting language of AutoIt and then compiled into .exe files for distribution, so this can still be a legitimate product.
I propose doing the following tests :
Boot Into Safe Mode
Normally the error message should disappear.
If it does not, then Windows itself is infected.
Execute the advice given by magicandre1981 to find out which executable has issued this error message. Using its name and the name of its folder, one can find out which product it is.
If it is a legitimate product, uninstall it or find a newer version better adapted to Windows 10.
If it is not legitimate, you will find good advice in here :
How can I remove malicious spyware, malware, adware, viruses, trojans or rootkits from my PC?
Post the information you find, if you wish us to have a look.
