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When I try to run cleanmgr it takes a long time to go over the phase of scanning for Windows Update files to be cleaned up. At that time the cleanmgr process and TiWorker process are eating whole CPU core each. Looks like it eventually gives up and shows the list with checkboxes, but without an option to select Windows Update files.

I tried to run:

  • this fix
  • the sfc /scannow
  • DISM.exe /Online /Cleanup-image /Restorehealth

But none helped.

There's nothing interesting in Event Viewer.

I'd like to know what's the problem. And how to solve it, if possible.

I'm running Win 8.1 Pro x64.

2 Answers2

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To output the results of sfc to something you can read, run the following in command prompt, might be some clues in there as to any sfc failures.

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.tx

'

Also check the cleanmgr log for clues at:

C:\Windows\Logs\CBS\deepclean.log

EDIT:

It appears the deepclean log no longer exists in Windows 8, check the log below to see if there are any clues.

C:\Windows\Logs\DISM\dism.log

You can also try starting cleanmgr as a run command, use the following string to run it.

cleanmgr.exe sageset:10

This command opens an extended Disk Cleanup with more options.

Do not clean up the "Windows ESD Installation Files"

Some people report this may run for hours before finishing, let it run uninterrupted.

Moab
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cleanmgr.exe.mui missing in windows/system32/en-US (or xx-XX > your language). can be found in Winsxs