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I've got an external hard drive (WD500BMVU) that was dropped and now does not mount anymore if I connect it to my Laptop (Mac). When I connect it with the USB cable, the LED light goes on, I hear the disks turning (though with an uncomfortable clicking) but within three seconds the drive stops turning. The LED light remains on but the hard disk seems to be off.

I removed the enclosure because I wanted to connect it to a SATA-USB adapter but I discovered that the HD doesn't have SATA connector but Pins (1x 6 Pins block & 1 2Pins block) sticking out the drive.

Is there an adapter I can use to supply power to the drive via the Pins and not the USB connector? enter image description here

Hennes
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1 Answers1

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Unfortunately, by opening the drive's enclosure, you have voided any warranty that the drive might have had. Judging by the clicking sounds, I would say that the drive has failed after the drop and either the read/write head is stuck or the drive encounters a huge amount of bad sectors and clusters and cannot read on.

I would suggest replacing the drive. You can look for some other solutions as I have seen people succeeding in plugging the drive internally and salvaging parts of their data. This topic might be useful: How to connect Western Digital "My passport" using other means?. You could also look for other possible solution by other people on the internet.

Hope this helps,

Captain_WD.