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When I came back home today after two weeks of holidays and started my Windows 10 PC I got a few issues. At first I noticed that the Windows audio service was apperently not running. While I was able to start it manually, I still got no audio out of my PC. Then I noticed that various other services also didn't seem to work. E.g. when starting Steam it reportet, that it couldn't start some background services. In addition to that in the start menu and search most applications didn't have any icon and didn't show their right click menu when right clicking them. I could still start them though.

I tried fiddling around with chkdsk, sfc /scannow and dism /cleanup-image. chkdsk and sfc both reported to have fixed some issues but I couldn't get dism to run so I decided to do a Windows reset. I used the build-in reset function of Windows with the option to keep all files.

The good thing: it fixed the errors I previously had.

The bad thing: it introduced new ones.

At first everything seemed good. I installed Chrome, Steam and Discor and started watching a stream on Twitch. Then I tried to login to the Microsoft Store but got the error "0x80190001". Logging into Onedrive just loads indefinitely. Tried downloading MS Office 365 from their website but the installer doesn't seem to do anything. Same for MS teams, although the teams installer at least runs into a timeout with a log file at some point.

It feels like Microsoft Apps don't have an internet connection while everything else does.

I though there maybe was something wrong with my internet connection so I tried opending the corresponding network settings section. When trying to do that the settings app just crashes. All other settings sections work as they should. I managed to open the network settings once without crashing. It just showed not connection (which isn't true) and offered the default Windows troubleshooting which didn't help. I can open the old network and sharing settings and the network adapter settings.

I tried changing DNS settings to the Google DNS, using a VPN, switch from LAN to WLAN. I tried sfc and dism again but both reported no errors. I used the commands mentioned here to reinstall the settings app. None of this worked.

The error in the event viewer regarding the crashing settings application mentioned "msvcrt.dll" so I reinstalled various Visual C++ Redistributable versions but that didn't help either.

I also reinstalled network, cpu and graphics drivers.

I tried creating a new local user but it had the same problem.

Some info about my rig:

  • Windows 10 Pro
  • Motherboard: Gigabyte X470 Aorus Ultra Gaming
  • CPU: AMD Ryzen 5 3600X
  • RAM: 16 GB DDR4-3200
  • Graphics Card: MSI GeForce GTX 1070Ti Gaming 8GB
  • Storage:
    • Samsung 970 Evo M.2 NVMe 1TB (C: drive with Windows installed)
    • 1TB HDD
    • Samsung 850 Evo Sata SSD 250 GB

I hope anyone here has and idea what could help. If nothing helps I'll try a clean reinstall without keeping any files but I'd like to prevent that if possible. And also I don't know if that would actually help.

ahendwh2
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1 Answers1

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A clean reinstall of Windows fixed it.

ahendwh2
  • 101