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during an update windows doesn't start anymore: it keeps trying "recovery actions" but it is stuck in a loop.

For this reason I created a kubuntu bootable disk and started it on my laptop, to at least recover my files. For some reason I can see each folder except:

  • Program files: it is empty (while "Program Files x86" is ok)
  • My personal folder: I can only see "Public", "Default User", "user.migrated"

Maybe windows deleted them during the update/recovery? Or it has to do with some hibernation feature hiding my folders? I also add that the navigation is very slow: for sure the HD has some corrupted sectors...

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