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I have a laptop that often lags/stutters when doing "normal" tasks that are not intensive:

  • Firefox with Youtube
  • Microsoft Teams make my computer lag with the Desktop App and even when using the App interface with Google Chrome)

Here is my GPU usagemy GPU usage

We can see that 3 apps take roughly 80% of one GPU ("System", Firefox, and "Windows Driver Foundation - Host process..." each take between 20% and 30% of my GPU 0)

Another weird thing is that my second GPU is not used, it stays at 0% even when launching games.

Here are my specs:

  • CPU: Intel Core i5-8265U @1.6GHz (4 cores / 8 virtual processors?)
  • RAM: 24 GB
  • GPU 0: Intel UHD Graphics 620
  • GPU 1: NVIDIA GeForce MX250

What can I do to further troubleshoot my issue? How can I use both my GPU?

1 Answers1

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It seems that the second GPU wasn't configured correctly, so it is detected, but doesn't get used by your applications. I found a solution that you could try: use Nvidia GPU instead of integrated intel card

If Firefox uses too many resources, check your extensions or reinstall Firefox.

To the resourceful “System” process: do a right click on it and check the location of the binary. Bitcoin miner often use the GPU, so it might be one of these. Also, you can use Microsoft's Malicious Software Remover Tool to check your PC.

At the end, if nothing works, check your drivers. I'm recommending IOBit Driver Booster for this. If all your drivers work, backup your data and reset your PC. This helps in most Software related problems.

Aynos
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