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I am updating my Windows 10 PC to v20H2 and it's stuck at 20%, stating it cannot be installed due to error 0x800f0831:

  • CBS Log: 
    Info    CBS   Store corruption, manifest missing for package: Windows-Defender-ApplicationGuard-Inbox-Package~31bf3856ad364e35~amd64~~10.0.19041.789
Error   CBS   Failed to resolve package 'Windows-Defender-ApplicationGuard-Inbox-Package~31bf3856ad364e35~amd64~~10.0.19041.789' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
Info    CBS   Mark store corruption flag because of package: Windows-Defender-ApplicationGuard-Inbox-Package~31bf3856ad364e35~amd64~~10.0.19041.789. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
Info    CBS   Failed to resolve package: Windows-Defender-ApplicationGuard-Inbox-Package~31bf3856ad364e35~amd64~~10.0.19041.789 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
Info    CBS   Plan: Start to process package watchlist.
Info    CBS   Package Format: PSFX
Info    CBS   Store corruption, manifest missing for package: Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4330.6
Error   CBS   Failed to resolve package 'Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4330.6' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
Info    CBS   Mark store corruption flag because of package: Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4330.6. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
Info    CBS   Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
Info    CBS   Failed to check whether this is the real child: Package_for_DotNetRollup~31bf3856ad364e35~amd64~~10.0.4330.6 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
Info    CBS   Failed to collect affected dependent package for package: Microsoft-Windows-CoreEdition~31bf3856ad364e35~amd64~~10.0.19041.844 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
Info    CBS   Failed to process package watchlist. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
Info    CBS   Failed to plan execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
Error   CBS   Failed to process single phase execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]
Info    CBS   WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.985.1.6, status: 0x800f0831, failure source: CBS Other, start state: Absent, target state: Installed, client id: UpdateAgentLCU
Info    CBS   Not able to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
  • I have run the following: 
    Sfc /ScanNow
  # Returns back nothing needs to be repaired

    ChkDsk /Scan
    

    Nothing to be repaired
    

    Dism /Online /Cleanup-Image /RestoreHealth
    

    Error:
  Deployment Image Servicing and Management tool
  Version: 10.0.19041.844
    

    Image Version: 10.0.19042.844
    

    [==========================100.0%==========================]
  Error: 0x800f081f
    

    The source files could not be found.
  Use the "Source" option to specify the location of the files that are required to restore the feature.
  For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.
    

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


How do I troubleshoot this, as I have surfed the internet and no resources are found that can be used in this case?

JW0914
  • 9,096

4 Answers4

1

https://answers.microsoft.com/en-us/windows/forum/all/uanble-to-install-windows-updates-error-code/ef2cc766-2243-4e50-94d8-ce7d16538242

try running the 'DISM.exe /Online /Cleanup-image /Scanhealth' as adm before the restore, seemed to work for me

Braxton Crow
  • 11
1

I have found out the solution with the help from Ramhound.

If you are facing such situations, try to do a in-place repair.

The following website will help

-1

If you had uninstalled Edge Chromium from your Windows10, then please re-install it and try again windows update, it will work.

Windows 10 20H2-05 (KB5003173) | Error Code (0x800f0922) | Unable to complete updates. Undoing changes

Freak3672
  • 1
-1

I used the process here to resolve this issue on server 2022 https://techstackninja.com/2024/05/10/server-2022-windows-update-0x800f0831-with-cbs_e_store_corruption-in-cbs-log/ was very helpful combined with this page

M-R
  • 1