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Whenever I open a folder, Explorer crashes or stops responding, sometimes with the screen going black with only a cursor, coupled with everything on my PC becoming really slow (deleting/copying takes longer than it should), and context menus take too long to render.

  • I've had this issue for the last ten days and have tried sfc /scannow, with it stating
    Windows Resource Protection found corrupt files and successfully repaired them.
    

    For online repairs, details are included in the CBS log file located at %windir%\Logs\CBS\CBS.log. For offline repairs, details are included in the log file provided by the /OFFLOGFILE flag.

  • I even reset Wndows 10, keeping files, but it didn't resolve the issue:
    error image1
    error image2

  • Details:
    

    Source Windows Explorer

    Summary Stopped responding and was closed

    Date ‎18-‎12-‎2020 09:44

    Status Report sent

    Description A problem caused this program to stop interacting with Windows.

    Faulting Application Path: C:\Windows\explorer.exe Problem signature Problem Event Name: AppHangB1 Application Name: explorer.exe Application Version: 10.0.18362.1171 Application Timestamp: d942099d Hang Signature: 1b8e Hang Type: 134217728 OS Version: 10.0.18363.2.0.0.768.100 Locale ID: 16393

    Additional Hang Signature 1:  1b8eed153775311dc16d8b6ee7508253
    Additional Hang Signature 2:  4901
    Additional Hang Signature 3:  49015d652d0827ad983b953cdfe24a66
    Additional Hang Signature 4:  1b8e
    Additional Hang Signature 5:  1b8eed153775311dc16d8b6ee7508253
    Additional Hang Signature 6:  4901
    Additional Hang Signature 7:  49015d652d0827ad983b953cdfe24a66
    
    Extra information about the problem
      Bucket ID:                  26cbcd1ca30d218c27ea0b9e68d604ae (1723202582414230702)
    

How do I troubleshoot and fix this?

JW0914
  • 9,096

0 Answers0