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I'm running Windows 10 v1903 and I can't update to v1909, with it producing error 0x80073712.

  • The solutions I've found on thus far don't work, including Reseting Windows and reinstalling Windows 10, but it still produces that error code when I try to update Windows.
  • Manually running Windows Update results in BSOD error UNEXPECTED_KERNEL_MODE_TRAP after the update reaches 10% - 15% complete

Does anyone know how to solve this problem?

JW0914
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Tech Expert Wizard
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2 Answers2

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Error code 0x80073712 means ERROR_SXS_COMPONENT_STORE_CORRUPT:

  1. WinKey → Type cmd → Run as administrator
  2. Sfc /ScanNow

  3. Dism /Online /Cleanup-Image /RestoreHealth

If you get an error message after executing one of the commands, please update your question.

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The Dism command did not work for me, but this did (and it's much quicker), and usually Sfc /ScanNow is overkill and takes forever

  1. (in cmd as admin type) net stop wuauserv
  2. delete all contents of this folder (update are downloaded here, one of them could be corrupted):     C:\Windows\SoftwareDistribution\Download (find and close the handles of the one you can't delete).
  3. (in cmd) net start wuauserv
  4. Set your sleep power setting to never, and let your pc run the whole night (some update need more than 8 hours of downloading)
JinSnow
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