I apologize that I cannot post the exact question and I know this is too vague, but I am asked to show that, around some point $x$ in some quotient space, it does not have a countable basis around that point. I was guessing that, then around $x$, it does have to have an uncountable basis. But I'm getting nowhere from here, and I cannot really think of any trick.
Maybe I need to use the contradiction, but I'm not sure what "having countably many basis" will imply. Could someone give me any input?