I am currently trying to understand the proof of Benson's Lemma (1.9.1) in Generalized Quadrangles by Payne and Thas.
Background
We have two $k × k$ matrices $Q$ and $M$. We want to determine some formula for $\operatorname{tr}(QM)$. The following information has been proven thus far:
The matrix $Q$ is a permutation matrix with order $n$. Hence, the eigenvalues $\xi$ of $Q$ are all $n$-th roots of unity.
and
The matrix $M$ is a real symmetric matrix. It has eigenvalues $\lambda_0, \lambda_1,$ and $\lambda_2$ with multiplicity $m_0, m_1,$ and $m_2$ respectively. We know that each $\lambda_j$ is an integer, and furthermore that $\lambda_0 = 0$ and $m_1 = 1$.
We also know that $QM = MQ$, and that $\operatorname{tr}(QM)$ is an integer. Lastly, we know that there is some eigenvalue $\theta_1$ of $QM$ such that $\theta_1 = \lambda_1$.
Deductions
Since both $Q$ and $M$ are normal matrices, they are both diagonalizable. Moreover, since they commute, they are simultaneously diagonalizable (by $S$, say). Then
$$ S(QM)S^{-1} = (SQS^{-1})(SMS^{-1}),$$
and so the eigenvalues $\theta$ of $QM$ have the form $\theta = \xi\lambda$ where $\xi$ is an eigenvalue of $Q$ and $\lambda$ is an eigenvalue of $M$. Since the eigenvalue $\theta_1$ agrees with $\lambda_1$ (which has a multiplicity of $1$ as an eigenvalue of $M$), it follows that $\theta_1$ has a multiplicity of $1$ as an eigenvalue of $QM$. Moreover, since $\lambda_0 = 0$ has a multiplicity of $m_0$ in $M$, it follows that $0$ is an eigenvalue of $QM$ also with multiplicity of $m_0$.
Therefore, all other eigenvalues of $QM$ have the form $\xi\lambda_2$. We know that there are exactly $m_2$ such eigenvalues.
The Problem
Payne and Thas claim the following fact:
For each divisor $d$ of $n$, let $U_d$ denote the sum of all primitive $d$-th roots of unity. Then $U_d$ is an integer. For each divisor $d$ of $n$, the primitive $d$-th roots of unity all contribute the same number of times to eigenvalues $\theta$ of $QM$ with $|\theta| = \lambda_2$. Let $a_d$ denote the multiplicity of $\xi_d\lambda_2$ as an eigenvalue of $QM$, with $d \mid n$ and $\xi_d$ a primitive $d$-th root of unity, then we have
$$\operatorname{tr}(QM) = \lambda_1 + \sum_{d \mid n}(a_dU_d)\lambda_2.$$
This bolded statement is what I am having trouble understanding.
If $\xi_1$ and $\xi_2$ are two different primitive $d$-th roots of unity, why should the multiplicity of $\xi_1\lambda_2$ and $\xi_2\lambda_2$ be equal?
If $\xi$ is a $d$-th root of unity, and there exists an eigenvalue $\xi\lambda_2$ of $QM$, why do all other $d$-th roots of unity appear as well?