For the left inequality.
Let $g(x) := x - \ln x$. $g(x)$ is strictly decreasing on $(0, 1)$, and strictly increasing on $(1, \infty)$.
If $m > 1$, $g(x) = m$ has exactly two positive real solutions $0 < x_1 < 1 < x_2$.
We need to prove that $x_1 x_2 > 1 - \ln m$.
We only need to prove the case $1 - \ln m > 0$, i.e. $m < \mathrm{e}$.
It is easy to prove that
$$g(x) - \frac{x^3 + x^2 + x + 3}{x^2 + 4x + 1}\left\{\begin{array}{cl}
< 0 & x > 1 \\
= 0 & x = 1 \\
> 0 & 0 < x < 1.
\end{array}
\right. \tag{1}$$
Let
$$h(x) := \frac{x^3 + x^2 + x + 3}{x^2 + 4x + 1}.$$
It is easy to prove that
$h(x)$ is strictly decreasing on $(0, 1)$,
and strictly increasing on $(1, \infty)$.
Also, we have $h(0) = 3$ and $h(\infty) = \infty$. Thus, if $1 < m < \mathrm{e}$, $h(x) = m$ has exactly two positive real solutions $0 < x_3 < 1 < x_4$. Furthermore, from (1), we have $x_3 \le x_1$ and $x_4 \le x_2$. Thus, we have $x_1 x_2 \ge x_3 x_4$. It suffices to prove that $x_3 x_4 > 1 - \ln m$.
We have
$$h(x) = m \iff x^3 - (m-1)x^2 + (1 - 4m)x - (m - 3) = 0.$$
Consider the cubic equation
$$F(x) := x^3 - (m-1)x^2 + (1 - 4m)x - (m - 3) = 0.$$
$x_3, x_4$ are two real solutions of $F(x) = 0$. Clearly, the third real solution is negative, denoted by $x_5 < 0$.
By Vieta's theorem, we have $x_3 + x_4 + x_5 = m - 1$,
$x_3x_4 + x_4x_5 + x_5x_3 = 1-4m$, and $x_3x_4x_5 = m-3$.
Consider the cubic equation $G(u) = 0$ where
$$G(u) := (u - x_3x_4)(u - x_4x_5)(u - x_5x_3)$$
$$= u^3 - (1-4m)u^2 + (m-3)(m-1)u - (m-3)^2.$$
Since $x_3x_4 > 0, x_3x_5 < 0, x_4x_5 < 0$. Thus, $G(u) = 0$ has two negative real roots ($x_3x_5, x_4x_5$), and one positive real root $x_3x_4$.
We can prove that, for all $1 < m < \mathrm{e}$,
$$G(1-\ln m) < 0. \tag{2}$$
(The proof is given at the end.)
Thus, we have $x_3x_4 > 1 - \ln m$.
We are done.
$\phantom{2}$
Proof of (2).
We need to prove that, for all $1 < m < \mathrm{e}$,
$$-\ln^3 m + (4m+2)\ln^2 m + (-m^2-4m-4)\ln m + 6m-6 < 0.$$
Using $\ln^3 m \ge 2\ln^2 m - \ln m$ (AM-GM), it suffices to prove that
$$-(2\ln^2 m - \ln m) + (4m+2)\ln^2 m + (-m^2-4m-4)\ln m + 6m-6 < 0,$$
or
$$4m\ln^2 m - (m+1)(m+3)\ln m + 6m - 6 < 0,$$
or
\begin{align*}
&\frac{m^2 + 4m + 3}{8m} + \frac{3-m}{8m}\sqrt{m^2 + 14m + 1} \\
<{}& \ln m\\
<{}& \frac{m^2 + 4m + 3}{8m} + \frac{3-m}{8m}\sqrt{m^2 + 14m + 1}.
\end{align*}
Since $\frac{m^2 + 4m + 3}{8m} + \frac{3-m}{8m}\sqrt{m^2 + 14m + 1} > 1 \ge \ln m$, it suffices to prove that
$$\ln m > \frac{m^2 + 4m + 3}{8m} + \frac{3-m}{8m}\sqrt{m^2 + 14m + 1} .$$
Using $\frac{m^2 + 4m + 3}{8m} + \frac{3-m}{8m}\sqrt{m^2 + 14m + 1} \le - \frac{3}{25}m^2 + m - \frac{22}{25}$ (easy), it suffices to prove that
$$\ln m > - \frac{3}{25}m^2 + m - \frac{22}{25}. \tag{A1}$$
Let $H(m) := \ln m + \frac{3}{25}m^2 - m + \frac{22}{25}$. We have
$$H'(m) = \frac{(3m-5)(2m-5)}{25m}.$$
We have $H(1) = 0$, $H(5/3) > 0$, $H(5/2) > 0$, and $H(\mathrm{e}) > 0$.
Thus, (A1) is true.
We are done.