The reduced suspension of the pointed space $(X,x_0)$ is the smash product $(\mathbb S^1\wedge I, *)$ of $(X,x_0)$ with the $(\mathbb S^1,s_0)$ and is denoted by $\operatorname{S}X$.
My problem is to show that $\operatorname{S}X$ is homeomorphic to $ (I\times X)/{\sim}$, where $\sim \; =\{0\}\times X\cup I\times \{x_0\}\cup \{1\}\times X$. Consider the following diagram
$\require{AMScd} \begin{CD} I\times X @>\pi_\sim>> (I\times X)/{\sim} \\ @V\exp\times 1_X VV @VVh V \\ \mathbb S^1 \times X @>>\pi_\wedge> \operatorname{S}X \end{CD}$
where $\pi_\sim$ and $\pi_\wedge$ are quotient maps and $\exp:I\to \mathbb S^1$ is the exponential map which maps each $t\in I$ to $e^{2\pi i t}\in\mathbb S^1$. The universal property of the quotient implies that there exists $f:(I\times X)/\sim \; \to \mathbb S^1 \times X$ such that $f\circ \pi_\sim=\exp\times 1_X$. now we define $h:=\pi_\wedge\circ f$.
$h$ is continuous (by The universal property of the quotient, $f$ is continuous) and one-to-one correspondence. Now how we can show that $h$ is open or maybe closed? Is it true that $\pi_\wedge$ is a closed map?