When you consider the long homology sequence (of spaces $A,X$ , with $A$ subspace of $X$) you need to define an homomorphism from $H_q(X,A)$ to $H_{q-1}(A)$ to obtain the long homology sequence from the short one involving $0 \to H_q(A) \to H_q(X) \to H_q(X,A) \to0$.
The homomorphism you construct from $H_q(X,A) \to H_{q-1}(A)$ is the border homomorphism (it is an easy check that it is well defined in the quotient and its image can be thought in $H_{q-1}(X,A)$).
The main problem I see is that the homomorphism you construct is the zero one (and it does not make sense that you construct it if later is homomorphism zero). I mean, you know that the map from $H_q(A) \to H_q(X)$ is injective and the one from $H_q(X) \to H_q(X,A)$ surjective so by exactness you conclude that the kernel of this ''border'' map is the hole $H_q(X,A)$.
Any idea?