I'm trying to make a workflow for my slack team where I have this steps: (with workflow builder)
Starts when user clicks on the shortcut in a channel
Opens a form - we ask many questions, one question has multiple fixes choices
Select row from Google Sheets - depending on the answer, we select a row
Send a message to a slack channel - Use the value from another column of the same row that contains a slack memberID (or username) to mention the person on the message
What I expected:
The slack message on the channel to have @userHere as a mention (triggering the notifications)
What happens:
the message is sent on the channel with @userHere as a plan string. Not as mention i.e. not clickable and does not trigger notification.
Is it possible? What am I doing wrong?
What I tried:
| what I put in the send message step | what is saved in the sheet |
|---|---|
| @variable | "user.name" |
| @variable | "U123213" |
| variable | "@user.name" |
| variable | "@U123213" |
| {{variable}} | @user.name |
and many other.. but I never get the mention.